Frequently Asked Questions (FAQs)

<h2><span style="text-decoration: underline;">ON TRAVELLING TO CORON, PALAWAN:</span></h2>
<h3>When is the best time to book a flight to Coron, Palawan?</h3>
<p>We recommend that you book your flight at least 2-3 months in advance before your scheduled dates of travel.</p>
<h3>Where is Coron?</h3>
<p>Coron is located in the Northern part of Palawan Island in the Philippines.</p>
<h3>Do I need a passport to travel to Coron, Palawan?</h3>
<p>Filipino travelers are not required to bring their passports when taking a domestic flight within the Philippines, provided that they bring a government issued ID. However, foreign tourists must always carry their passports, as they will be required at the airport and during check-in at the resort.</p>
<h3>What to do in Coron, Palawan?</h3>
<p>We recommend diving to world-renowned diving spots like the Japanese shipwrecks, enjoy island hopping which will take you to primary attractions like the Kayangan Lake, Calauit Safari Tour and snorkeling. However, if you prefer to just stay in the resort, Dimakya island offers a myrad of activities, from snorkeling, diving, swimming, jogging, yoga, kayaking, to hiking, meditation, billiards, and table tennis.&nbsp;</p>
<h3>What are the best places to visit in Coron, Palawan?</h3>
<p>Kayangan Lake, Barracuda Lake, Twin Lagoon, Calauit Safari, Kyokuzan Maru dive site, Apo Reef Natural Park dive site.&nbsp;</p>
<h3>Is Coron, Palawan a good travel destination?</h3>
<p>Yes. Palawan has been dubbed the Best Island in the World by Cond&eacute; Nast Traveller readers in the years 2024 and was recognized as one of the world&rsquo;s top island destination for 2025 by the&nbsp;US News &amp; World Report. It has consistently been in the list of best islands in the world and in Asia by the Travel+Leisure.</p>
<h3>What are the best times to travel to Coron, Palawan?</h3>
<p>Anytime between January to May would be a great time to visit Palawan as weather is mostly sunny during these months. November to December is also a pleasant time to go.</p>
<h3>How to travel alone in Palawan?</h3>
<p>Book accommodations and transfers to your hotel/resort. The locals are very friendly and helpful should you need assistance and tips.&nbsp;</p>
<h3>What to pack for Coron, Palawan?</h3>
<p>It is advisable to bring a camera, sunblock, swim wear, sunglasses, waterproof bag and flip-flops on your trip. We also suggest that you bring with you your essentials like personal medications.</p>
<h3>What airport is USU?</h3>
<p>Busuanga Airport</p>
<h3>What airport is near Coron, Palawan?</h3>
<p>The airport near Coron, Palawan is the Busuanga Airport. From there you can take a van and a boat ride to Discovery Coron.</p>
<h3>How do I get to Busuanga airport?</h3>
<p>Book a flight from Manila to Busuanga Airport of from Clark to Busuanga Airport via any of the Philippine commercial flights.</p>
<h3>How to go to Discovery Coron?</h3>
<p>From Busuanga Airport a drive going to Decalachao Port will take about 15-20 minutes. Followed by a 30-45 minute boat ride going to Discovery Coron. All bookings at Discovery Coron are inclusive of airport transfers to and from the resort.&nbsp;&nbsp;</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON ROOMS AND STAYS:</span></h2>
<h3>What types of rooms are available?</h3>
<p>Discovery Coron offers a variety of room categories to suit different needs and preferences.You can choose from&nbsp; <a href="../../../coron-accommodations/garden-suite" target="_blank" rel="noopener">Garden Suite</a>, <a href="../../../coron-accommodations/oceanview-suite" target="_blank" rel="noopener">Oceanview Suite</a>, <a href="../../../coron-accommodations/sunrise-villa">Sunrise Villa</a>, <a href="../../../coron-accommodations/sunset-villa" target="_blank" rel="noopener">Sunset Villa</a>, and soon the Nature Villa.</p>
<h3>Do the rooms include Wi-Fi, air conditioning, and other amenities?</h3>
<p>Yes, all rooms are fully equipped with high-speed Wi-Fi, air conditioning, flat-screen TVs, mini-bars, in-room safes, and ensuite bathrooms with hot and cold showers. All rooms offer coffee and tea making facilities and private decks. To view the amenities per room category, click <a href="https://www.discoverycoron.com/coron-accommodations" target="_blank" rel="noopener">here</a></p>
<h3>Is breakfast included in the room rate?</h3>
<p>Yes, complimentary breakfast is included with your stay when booking directly.</p>
<h3>Are there pet-friendly rooms?</h3>
<p>To ensure the safety and security of all guests, pets are not permitted in the resort&rsquo;s premises.</p>
<h3>Do you offer accessible rooms for guests with disabilities?</h3>
<p>Guests may request rooms at the ground floor, subject to availability.&nbsp;</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON BOOKING AND RATES:</span></h2>
<h3>How can I book a room?</h3>
<p>You can book directly through our official website at <a href="https://www.discoverycoron.com">www.discoverycoron.com</a> to enjoy the best rates and exclusive benefits.</p>
<h3>What&rsquo;s your cancellation and refund policy?</h3>
<p>Cancellation policies vary depending on the room offer booked. Please refer to the Terms and Conditions section of your selected offer for specific cancellation details.&nbsp;</p>
<h3>Do you offer early check-in or late check-out?</h3>
<p>Check-in time is at 3:00 pm&nbsp;and check-out time is at 12:00 noon. Early check-in and late check-out are subject to availability and may incur additional charges.&nbsp;</p>
<h3>Are there any current promotions or discounts?</h3>
<p>For current promotions and special offers, please visit <a href="../../../special-offers" target="_blank" rel="noopener">www.discoverycoron.com/special-offers</a></p>
<h3>Do you price match with other booking platforms?</h3>
<p>Yes we do. Kindly send a screenshot of the rate and offer you found in other platform and send it to our colleagues at Reservations by emailing <a title="Price Match" href="mailto:reservations@dc.discovery.com.ph" target="_blank" rel="noopener">reservations@dc.discovery.com.ph</a>.&nbsp;</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON LOCATION AND TRANSPORTATION:</span></h2>
<h3>Where is the hotel located?</h3>
<p>Discovery Coron is an exclusive private island resort on Dimakya Island in Palawan, Philippines.</p>
<h3>How do I get there from the airport or city center?</h3>
<p>To reach Discovery Coron, you'll need to take a domestic flight to Busuanga Airport (USU). From there, a complimentary land and boat transfer is provided by the resort. If you're coming from city center, transfer services are available for an additional fee.</p>
<h3>Do you offer airport transfers or shuttle service?</h3>
<p>Yes, we offer complimentary airport transfers from Busuanga Airport. Transfers from Coron Town are available upon request and subject to a separate charge.</p>
<h3>Is parking available on-site?</h3>
<p>The resort is located on a private island and&nbsp; is not reachable by land transportation.</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON FOOD AND DINING:</span></h2>
<h3>What dining options are available?</h3>
<p>Guests can enjoy a variety of dining experiences at <a href="../../../coron-bars-restaurants/firefish-restaurant" target="_blank" rel="noopener">Firefish</a> restaurant, at the specialty restaurant <a href="../../../coron-bars-restaurants/sinag-restaurant" target="_blank" rel="noopener">Sinag</a>, and at the beachfront bar, <a href="../../../coron-bars-restaurants/dugong-bar" target="_blank" rel="noopener">Dugong Bar</a>.</p>
<h3>Do you offer vegetarian, vegan, or gluten-free meals?</h3>
<p>Our menus feature a variety of vegetarian dishes. If you prefer vegan or gluten-free options, please feel free to contact us in advance so our chefs can prepare special meals tailored to your dietary needs.</p>
<h3>Is room service available?</h3>
<p>Yes, you can order food to be delivered in the comfort of your room.&nbsp;</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON SPA AND WELLNESS:</span></h2>
<h3>Do you have a spa or wellness center?</h3>
<p>Yes, you enjoy spa treatments at the <a href="../../../recreation/coron-spa" target="_blank" rel="noopener">Glow Spa</a> or stretch out in the Yoga Zone.</p>
<h3>What treatments or services are available at the spa?</h3>
<p>Open from 12:00 NN to 10:00 PM, <a href="../../../recreation/coron-spa" target="_blank" rel="noopener">Glow Spa</a> offers a menu of rejuvenating treatments designed to restore balance to the mind, body, and spirit. All treatments use 100% natural coconut oil.&nbsp;</p>
<h3>How do I book a spa appointment?</h3>
<p>Spa appointments can be booked by filling up <a href="../../../spa-inquiry" target="_blank" rel="noopener">this</a> form&nbsp;</p>
<h3>Are there any wellness packages or offers?</h3>
<p>Yes, Glow Spa offers various wellness packages and promotions. View the latest offers <a href="https://drive.google.com/file/d/1J-f6fGskvQYcjc4bGtOD1oYEAdZJ5SFy/view" target="_blank" rel="noopener">here</a>&nbsp;</p>
<h3>Is Discovery Coron a smoke-free resort?</h3>
<p>No. However, we strictly implement no smoking policy in public areas and inside the rooms/villas. Designated smoking areas are at the Firefish Lounge and Sunset Deck at Dugong Bar.</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON AMENITIES AND ACTIVITIES:</span></h2>
<h3>What amenities are available at the hotel?</h3>
<p>All rooms are fully equipped with high-speed Wi-Fi, air conditioning, flat-screen TVs, mini-bars, in-room safes, and ensuite bathrooms with hot and cold showers. Select villas may also include Nespresso Machine (Premier) and private decks. click&nbsp;<a href="https://www.discoverycoron.com/coron-accommodations" target="_blank" rel="noopener">here</a></p>
<h3>Do you have a pool, gym, or recreational facilities?</h3>
<p>Yes, we have a swimming pool, a fitness facility, and a Yoga Zone for wellness activities. We also offer a scenic hiking trail. Click <a href="../../../recreation" target="_blank" rel="noopener">here</a> to view a list of activities that are available in the resort</p>
<h3>Are there family-friendly activities on-site?</h3>
<p>Yes, we offer family-friendly activities such as guided hikes and access to the pool and beach.</p>
<h3>Do you offer guided tours or excursions?</h3>
<p>Yes, we offer guided tours including guided hiking and a variety of island tour packages to explore the beauty of Coron.</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON FAMILY AND GROUP TRAVEL:</span></h2>
<h3>Is the hotel suitable for families?</h3>
<p>Yes, the hotel is family-friendly and offers a variety of activities and amenities perfect for all ages.</p>
<h3>Do you offer connecting rooms or family suites?</h3>
<p>Yes, there are several connecting rooms in the resort. Kindly contact our Reservations team for inquiries.</p>
<h3>Are cribs or extra beds available?</h3>
<p>Yes, cribs and extra beds are available upon request. Additional fees may apply.</p>
<h3>Can the hotel arrange tours or day trips?</h3>
<p>Yes, we can arrange a variety of tours and day trips, including island hopping, snorkeling, and visits to nearby cultural sites and natural wonders.</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON PAYMENY AND POLICIES:</span></h2>
<h3>What forms of payment do you accept?</h3>
<p>Major credit cards (Visa, Mastercard, American Express), debit cards, cash in PHP, and bank transfers for advance payments.</p>
<h3>Do I need to pay a deposit?</h3>
<p>A deposit of PHP 3,000 per night, per room is required to cover incidental charges. For credit card payments, the amount shall be preauthorized and only the actual expenses shall be charged upon check-out.&nbsp; For cash deposit, the refund shall be given upon check-out.</p>
<h3>What time is check-in and check-out?</h3>
<p>Standard check-in time is 3:00 PM and check-out is at 1:00 PM.</p>
<h3>Do I need to show ID at check-in?</h3>
<p>Yes, a government-issued ID is required at check-in for all guests.</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON AIRPORT AND TRANSFERS</span></h2>
<h3>Do you provide airport transfers or shuttle service?</h3>
<p>Yes, we offer complimentary airport transfers from Busuanga Airport. Transfers from Coron Town are available upon request and subject to a separate charge.</p>
<h3>How far is the hotel from the nearest airport?</h3>
<p>Discovery Coron is approximately 12.6 kilometers from Busuanga Airport (Francisco B. Reyes Airport).</p>
<h3>How much is the airport transfer service?</h3>
<p>The hotel offers complimentary airport transfers from Busuanga Airport to the resort. Guests must contact the property at least 48 hours prior to arrival to arrange the pickup.</p>
<h3>Can I request a private transfer or van service?</h3>
<p>Yes, private van transfers can be arranged for PHP 6,500 nett per van, one-way if you're coming from Coron Town. The van can accommodate up to 7 persons including luggage.</p>
<h3>How do I book an airport pickup or drop-off?</h3>
<p>To arrange an airport pickup, please contact the hotel at least 48 hours prior to your arrival or fill out the airport transfer form <a href="../../../airport-transfers" target="_blank" rel="noopener">here</a></p>
<h3>Are there taxis or ride-hailing services available at the airport?</h3>
<p>Taxis and ride-hailing services are not readily available at Busuanga Airport.</p>
<h3>What&rsquo;s the best way to get from the airport to the hotel?</h3>
<p>The most convenient way to reach Discovery Coron is by utilizing the resort's airport transfer service.&nbsp;</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON MEETINGS AND CORPORATE EVENTS</span></h2>
<h3>Do you have meeting rooms or boardrooms available?</h3>
<p>Yes, we have meeting spaces suitable for various business needs. The resort has varied outdoor spaces for events, activities, and other programs.&nbsp;</p>
<h3>What capacities do your meeting venues accommodate?</h3>
<p>Our Luna function room can accommodate up to 80 pax for theater seating, 40 pax for classroom seating, and 35 pax for U-shape seating.&nbsp;&nbsp;</p>
<h3>What equipment is provided at the meeting or function room?</h3>
<p>We provide essential meeting equipment, including projectors, screens, and basic audio systems.</p>
<h2>&nbsp;</h2>
<h2><span style="text-decoration: underline;">ON INCLEMENT WEATHER CONDITIONS:</span></h2>
<h3>What is your policy during storm signal?</h3>
<ul>
<li style="list-style-type: none;">
<ul>
<li>Guest&rsquo;s safety and security is our utmost priority. In cases of a storm signal being raised, we will strictly abide by the DOTC Department order no. 2012-01 VI-A which states that: &ldquo;Vessels of 1,000 gross tons or below shall not sail, except to take shelter, when PSWS number 1 is hoisted within its point of origin or route or point of destination&rdquo;.</li>
<li>When storm signal No.1 is raised, guests who have just arrived at the airport shall be led to the nearest available hotel in Coron town. Discovery Coron&rsquo;s airport representatives shall assist guests in looking for their preferred accommodations. However, hotel charges and other incidentals shall be on the guests&rsquo; account.</li>
<li>There might be instances when a storm signal has not been raised yet but rough water conditions around Dimakya Island will constrain vessels from transporting guests to the island. In this situation, airport representatives shall assist guests in looking for their preferred accommodations in Coron town. But hotel charges and other incidentals shall be on the guests&rsquo; account.</li>
<li>Discovery Coron shall not be responsible for rebooking the airline tickets of both domestic and international flights.</li>
<li>Unconsumed nights/booking will not be refunded and cannot be converted to cash or other services. However, unconsumed nights/booking can be rebooked within 6 months but it will be subject to room availability. Nevertheless, the unconsumed nights/booking can be transferable.</li>
</ul>
</li>
</ul>

FAQ – Discovery Coron

Frequently Asked Questions (FAQs)